Home > Privacy Policy

We have adopted a privacy policy to ensure the protection of your privacy in your access and use of the Green Roock Resorts (P) Ltd Website, (hereinafter referred to as the “Website”). We are committed in ensuring your privacy in relation to your personal information submitted to us through the Website. This privacy policy has been prepared to explain some of the privacy principles we abide by in providing a private online experience. 

Reference to information in this privacy policy shall be reference to personal information belonging to you which has been submitted to or collected by us through your use of the Website. All other information including data, materials, questions, comments, suggestion ideas, concepts, knowledge, or techniques contained in any communication submitted through the Websites shall not constitute information for the purposes of this privacy policy. 

Types of information being collection 

In the course of completing the Reservation Form and carrying out online transactions through the Website, you will be required to provide us with information such as your name, address,  or such other information that may be personal and specific to you, as and when requested by us. Where the provision of particular information is mandatory for the conclusion of transactions, you will be notified that such information is required and necessary for the conclusion of transactions through the Website, as the case may be. 

Purpose of collecting and use of information 

The information provided by you is collected and primarily used for the purpose of processing your on-line reservation services you have requested through the Website. In addition to this, the information will be used for evaluating your financial risk, prevention of fraud and offering you additional products and services that we believe may be of benefit to you. 

Persons accessing the information 

Access to your information will be limited to access by the authorised personnel of Pangkor Island Beach Resort who are fully trained in handling your information. These authorised persons are required to ensure the confidentiality of your information and to respect your privacy at all times. Employees who have access to your information will be subject to disciplinary action should they fail to maintain the confidentiality of your information. 

Security measures adopted to protect the information. 

Your information is protected in a highly secure data centre, adhering to strict computer security standards. We have put in place privacy protection control systems designed to ensure that your information remains safe, secure and private. 







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